Privacy Policy

Application

This privacy policy outlines how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to all personal information collected from individuals by Mrs Brown’s Basics and Books.

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Respect for Privacy

Mrs Brown’s Basics and Books is committed to protecting your privacy and ensuring compliance with applicable privacy laws. Below is an overview of how we collect, store, and manage your personal information.

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Contacting Us

• To delete your data: Email a request to delete to your e-mail and this will be processed. Processing may take up to 14 days based on request volume.

• To access or amend your data: Log in to your account or contact us at                                                                                                          .

• For other privacy-related concerns: Email us at                                                                                                                                                 .

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Information We Collect

We may collect the following types of personal information:

• General Information: Name, gender, age, address, email, phone number, and interactions with our website and social media platforms (e.g., IP address, device location, cookies).

• Transaction Details: Order and purchase history, credit card information.

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Consequences of Withholding Information

Providing personal information is voluntary. However, withholding required information may prevent us from delivering certain goods, services, or employment opportunities.

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How We Use Your Information

Your information may be used for:

1. Providing goods and services.

2. Processing payments, refunds, or discounts.

3. Marketing products, services, and special offers.

4. Statistical analysis to improve services and product offerings.

Aggregate data may also be used for customer insights and to enhance your experience. You can opt out of marketing communications by contacting us or using provided unsubscribe options.

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Managing Your Information

• Access/Amend Information: Request access or updates to your data by contacting us.

• Delete Information: Request deletion of your data at any time. Note that deletion may limit our ability to provide services.

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Complaints

If you believe we have breached the APPs, contact our Privacy Officer:

• Email: 

We aim to resolve complaints within 30 days. If unresolved, you can escalate to the Office of the Australian Information Commissioner (OAIC). Visit                              for details.

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Website Analytics and Cookies

• Cookies: Our website uses cookies to enhance functionality and user experience. Refusal of cookies may limit access to certain features.

• Analytics Tools: We use tools like Wix for traffic analysis.

• Opt-Out Options: Users can manage cookie preferences or opt out via Google’s tools, such as the Ads Preferences Manager or Browser Add-On.

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Spam and Unsolicited Communications

We do not send unsolicited communications. To stop receiving marketing emails or messages, use the unsubscribe link provided in communications.

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Disclosure to Third Parties

We may disclose personal information to trusted third-party service providers to facilitate services. These providers must adhere to privacy laws equivalent to or stricter than Australian standards.

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Storage and Security

Personal information is stored securely on systems managed by us or contracted third parties compliant with privacy laws. We implement measures to protect against unauthorized access, loss, misuse, and unauthorized disclosure.

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Additional Information

For more details on Australian privacy laws, visit the Office of the Australian Information Commissioner (OAIC) a                            .